Step-by-step: integrate FlyCode with Recharge

FlyCode offers a built-in integration with Recharge via the App Marketplace to reduce involuntary churn by managing payment failures intelligently and increase revenue confidence.

Failed payments are the #1 driver of involuntary churn in subscriptions. Beyond smart retries, world-class recovery hinges on granular diagnosis: issuer responses, BIN patterns, soft- vs. hard-decline paths, network token, dynamic dunning timing by reason, and message/channel personalization by risk and LTV.

That’s where FlyCode focuses 100% of its product and AI investment.

…and now you can use Recharge/ Recharge Retain for everything else and FlyCode for payment recovery excellence.

More about our Customers

Why choose between great and best when you can have both?

Recharge and FlyCode

If you want the deepest possible lift on failed payment recovery, pair Retain with FlyCode. You don’t have to choose.

And here's what we love most: top Recharge customers are already working with us, proving that great partnerships create even greater results.

Start a free payment audit today to boost your recovery rate

Some of our shared customers: Recharge and FlyCode

Steps to install the FlyCode app:

Step 1: Get a FlyCode installation link to the Recharge app

Step 2: Confirm Permissions and install the app:

Step 3: Change the Payment settings in Recharge

• Allow 3rd party integration

• Set Max retires at 8

• When Max retries are reached: “Do nothing”

Step 4: Set launching date

• FlyCode App operates on all existing and new charges that are in error state.

• When installing, the FlyCode App loads all existing charges in error state and backfills all errors for any charge.

• Backfilling error details is also performed each time FlyCode receives a webhook on a charge that's new to FlyCode

Step 5: Run tests and go live

We run a test plan per merchant to cover end to end tests and make sure we support all the payment options and errors we get.

• FlyCode App does retry charges that error due to Inventory / Configuration issues.

• FlyCode App restricts retries on charges that were given a 'hard decline' from the processor

• FlyCode App has a built-in safeguard that never processes charges more than 2 times per hour for a given customer.

The Perfect Partnership: Better Together

• Recharge Retain gives you a powerful retention suite—Referrals, Rewards, Cancellation Prevention, Win Backs, and Failed Payment Recovery—built right into your subscription stack.

• Flycode is the payment recovery specialist that integrates seamlessly with Retain, focusing 100% of its AI investment on granular failed payment diagnosis and recovery.

• Together: You get lifecycle growth AND world-class failed-payment performance—without compromising either side or dealing with vendor conflicts.