Guides

Long-form guides on failed payment recovery: how FlyCode works, dunning, Stripe Smart Retries, decline codes, involuntary churn, recovery ROI, trial recovery and migrations.

Long-form guides for subscription, SaaS and eCommerce teams who want to recover more failed payments and reduce involuntary churn. Each guide stands on its own; start with the topic that matches your current question.

How FlyCode works

• How FlyCode works: architecture of the recovery engine: the signals FlyCode reads, the per-merchant model that decides each retry, the actions it takes and the safeguards.

• Backup payment methods on Stripe for subscription recovery: collecting a second card, consent language, and how adaptive backup cards recover failures silently.

• Priority recovery and dynamic recovery: scoring high-value failed invoices, extending recovery for the right customers, and lifecycle rules per product and segment.

• Recovery SMS: when to add SMS to failed payment outreach: where SMS fits, coordination with retries and email, consent basics and templates.

• Reactivation: winning back customers cancelled for non-payment: trigger, timing, branding, promo guidance and per-product templates.

• Failed trial-to-paid payments on Stripe: why trial-conversion failures are invisible in Stripe reporting and how to recover them separately.

• Migrating to FlyCode from Paddle Retain, Churnkey or Churn Buster: what to turn off, the cutover order, and what to expect in week one.

Understand the problem

• Involuntary churn: the hidden revenue killer: what involuntary churn is, how much MRR failed payments cost, benchmark recovery rates by segment and a five-step plan to reduce it.

• The cost of failed payments and recovery ROI: a framework to calculate the true cost of failed payments using remaining customer lifetime value, with ROI tables by MRR level.

• Subscription payment decline codes guide for Stripe: soft versus hard declines, what each Stripe code means and the retry or dunning strategy that recovers each one.

Recovery playbooks

• Dunning management 2026 guide: why email-first dunning underperforms, the silent-recovery-first playbook, software comparison, metrics and implementation.

• Stripe Smart Retries complete guide: how Smart Retries work, their limits, card network retry rules, real recovery rates and how specialized tools layer on top.

Reference material

• Stripe decline codes reference

• Card network retry rules: Visa and Mastercard

• Recovery metrics and reporting reference

• Involuntary churn benchmarks by segment

• Failed payment recovery glossary

• Payment recovery platforms compared 2026

• FlyCode pricing model explained

• Changelog

Integration guides

• Stripe integration guide

• How FlyCode handles Shopify subscription failed payments

• Recharge, Skio and Braintree/PayPal

Product questions (pricing, security, how the AI decides when to retry) are answered in the FlyCode Help Center.