> For the complete documentation index, see [llms.txt](https://docs.flycode.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flycode.com/docs/guides.md). # Guides Long-form guides on failed payment recovery: how FlyCode works, dunning, Stripe Smart Retries, decline codes, involuntary churn, recovery ROI, trial recovery and migrations. Long-form guides for subscription, SaaS and eCommerce teams who want to recover more failed payments and reduce involuntary churn. Each guide stands on its own; start with the topic that matches your current question. ## How FlyCode works * [How FlyCode works: architecture of the recovery engine](/docs/guides/how-flycode-works-architecture-of-the-recovery-engine.md): the signals FlyCode reads, the per-merchant model that decides each retry, the actions it takes and the safeguards. * [Backup payment methods on Stripe for subscription recovery](/docs/guides/backup-payment-methods-on-stripe-for-subscription-recovery.md): collecting a second card, consent language, and how adaptive backup cards recover failures silently. * [Priority recovery and dynamic recovery](/docs/guides/priority-recovery-and-dynamic-recovery-handling-high-value-failed-invoices.md): scoring high-value failed invoices, extending recovery for the right customers, and lifecycle rules per product and segment. * [Recovery SMS: when to add SMS to failed payment outreach](/docs/guides/recovery-sms-when-to-add-sms-to-failed-payment-outreach.md): where SMS fits, coordination with retries and email, consent basics and templates. * [Reactivation: winning back customers cancelled for non-payment](/docs/guides/reactivation-winning-back-customers-cancelled-for-non-payment.md): trigger, timing, branding, promo guidance and per-product templates. * [Failed trial-to-paid payments on Stripe](/docs/guides/failed-trial-to-paid-payments-on-stripe-why-they-hide-and-how-to-recover-them.md): why trial-conversion failures are invisible in Stripe reporting and how to recover them separately. * [Migrating to FlyCode from Paddle Retain, Churnkey or Churn Buster](/docs/guides/migrating-to-flycode-from-paddle-retain-churnkey-or-churn-buster.md): what to turn off, the cutover order, and what to expect in week one. ## Understand the problem * [Involuntary churn: the hidden revenue killer](/docs/involuntary-churn-hidden-revenue-killer.md): what involuntary churn is, how much MRR failed payments cost, benchmark recovery rates by segment and a five-step plan to reduce it. * [The cost of failed payments and recovery ROI](/docs/failed-payment-cost-recovery-roi.md): a framework to calculate the true cost of failed payments using remaining customer lifetime value, with ROI tables by MRR level. * [Subscription payment decline codes guide for Stripe](/docs/subscription-payment-decline-codes-guide-for-stripe.md): soft versus hard declines, what each Stripe code means and the retry or dunning strategy that recovers each one. ## Recovery playbooks * [Dunning management 2026 guide](/docs/dunning-management-2026-guide.md): why email-first dunning underperforms, the silent-recovery-first playbook, software comparison, metrics and implementation. * [Stripe Smart Retries complete guide](/docs/stripe-smart-retries-complete-guide.md): how Smart Retries work, their limits, card network retry rules, real recovery rates and how specialized tools layer on top. ## Reference material * [Stripe decline codes reference](/docs/read-more/stripe-decline-codes-reference-meaning-soft-or-hard-and-what-to-do.md) * [Card network retry rules: Visa and Mastercard](/docs/read-more/card-network-retry-rules-for-failed-payments-visa-and-mastercard.md) * [Recovery metrics and reporting reference](/docs/read-more/recovery-metrics-and-reporting-reference.md) * [Involuntary churn benchmarks by segment](/docs/read-more/involuntary-churn-benchmarks-by-segment.md) * [Failed payment recovery glossary](/docs/read-more/failed-payment-recovery-glossary.md) * [Payment recovery platforms compared 2026](/docs/read-more/payment-recovery-platforms-compared-2026.md) * [FlyCode pricing model explained](/docs/read-more/flycode-pricing-model-explained.md) * [Changelog](broken://pages/XIsf4ViEufJpurlGXn55) ## Integration guides * [Stripe integration guide](/docs/integrations/stripe-integration-guide-for-flycode.md) * [How FlyCode handles Shopify subscription failed payments](/docs/integrations/how-flycode-handles-shopify-subscription-failed-payments.md) * [Recharge](/docs/integrations/step-by-step-integrate-flycode-with-recharge.md), [Skio](/docs/integrations/how-to-install-flycode-on-skio.md) and [Braintree/PayPal](/docs/integrations/how-to-connect-flycode-to-your-braintree-paypal-account.md) Product questions (pricing, security, how the AI decides when to retry) are answered in the [FlyCode Help Center](https://help.flycode.com/). --- # Agent Instructions This documentation is published with GitBook. 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